RQ4 Tips: How to use the What if? Widget
In this article, I am going to cover a recent addition to version 4.4 of our RQ Retail Management solution: the “What if? Widget." What if? Widget One of the most interesting new items added in RQ4.4...
View ArticleReduce Theft, Increase Accountability and Save Money with Biometrics
Employee theft is a growing concern across all retail industries, in terms of both time and attendance fraud (buddy punching), as well as inventory shrink. According to the 2010 NRF Security Survey,...
View ArticleRQ4 Tips: Best Practices in Tracking Door Traffic and Conversion Rates
A recent Daily Dose article about foot traffic and location tracking has stirred up interest from our customers around what type of metrics dealers can produce from their RQ4 data. Are traffic counters...
View ArticleRQ4 Tips: Top 7 Highlights of The New BI
The iQmetrix Business Intelligence (BI) Team offers a reporting service that allows you to draw added insights from your RQ4 data. We recently launched a brand-new BI solution with some exciting new...
View ArticleRQ4 Reports: Tips and Tricks, Customizing and Sharing
In this edition, we will highlight several hidden features within the RQ4 reports module: Customizing and Sharing. Did you know? Almost all of the RQ4 reports can be customized and modified based on...
View ArticleSalespeople's Body Language Speaks Volumes
As a wireless retailer, you obviously train your staff on the devices and plans you offer. Salespeople are scripted on what to say in any in-store scenario. But what about what they don't say? Retail...
View ArticleIn Time for Spring Break: RTR Solves Common ePin Problems
The first two weeks of March are typically the Spring Break period for U.S. colleges. Given that students are among the biggest consumers of prepaid minutes, it's a great time for wireless retailers to...
View ArticleRQ4 Coupons: The Security Setting That Often Gets Overlooked!
Did You Know? You can ensure that a coupon you have set to be sold on an invoice more than once has a security setting to ensure the criteria for the coupon are met more than once in order for it to...
View ArticleIntroducing iQmetrix’s new RQ4 partner: Chatterspot
iQmetrix’s newest partner, Chatterspot, is a technology and marketing company whose software will soon be integrated into RQ4 (slated for RQ4 v4.13). This integration will grant retailers access to an...
View ArticleIntranet Tests: Small but Helpful!
Creating tests within your RQ4 Intranet is a great way to make sure that your employees are up to date on product and industry knowledge. You can set a passing grade, view who has taken a test and view...
View ArticleTips for Handling Power and Internet Outages
During a power or Internet outage, you will still need to be able to process sales transactions within your stores. In order to help you prepare for these situations, we have created a list of items...
View ArticleA NEW Inventory Management Program: OFFWIRE’S Power50
By Kelly Young, Marketing Coordinator, OFFWIRE In today’s economy, the cost of doing business continues to rise—shipping costs, product costs, rent and advertising expenses all affect the bottom line....
View ArticleiQmetrix Support Community: Join the conversation!
There are many great aspects of attending iQmetrix events, such as the Summit or Retail Success Workshops. For us… the best part is getting to meet our clients face-to-face! For the clients that attend...
View ArticleExciting New Reports in the New BI
The iQmetrix Business Intelligence team recently deployed a new version of our New BI solution. The new version includes new reports, new custom-report templates, a support community site, and...
View ArticleRQ4 Tips: Analyzing Store and Employee Productivity
One of the best things RQ has to offer is the ability to take pieces of different modules and tie the info together. A great example of this is the productivity graph in the Executive Dashboard. This...
View ArticleThe Ability to Prevent Duplicate IMEIs in RQ version 4.14
A highly anticipated feature has been added to version 4.14 following a large response at last year’s iQmetrix Retail Summit. This feature is the addition of a setting which will provide you with the...
View ArticleNew Phone Releases: Reserving Phones within RQ
New phone announcements create tremendous opportunity for businesses to increase revenue by transforming that customers excitement into Sales. RQ allows for deposits from customer Activations without...
View ArticleDaily Dose of iQ: eBay says Data Can Improve In-Store Experiences
The Retail TouchPoints blog published a post today from an event at which eBay's Head of Retail Business Strategy, David Geisinger, was speaking. Geisinger said that as retailers accumulate customers'...
View ArticleIncreasing Holiday Revenue: Integrated Handset Protection
The holiday season is in full swing and companies are strategizing to improve margins and boost revenue during this busy time. As a part of your holiday strategy, there is great opportunity to focus on...
View ArticleChatterspot Helps Retailers Drive Holiday Traffic
Interview with Brandon De Jong, Vice President, Chatterspot iQmetrix sat down with Brandon De Jong to discuss SMS and email marketing best practices over the holiday season. iQ: In a previous article,...
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