Chatterspot Helps Retailers Drive Holiday Traffic
Interview with Brandon De Jong, Vice President, Chatterspot iQmetrix sat down with Brandon De Jong to discuss SMS and email marketing best practices over the holiday season. iQ: In a previous article,...
View ArticleEpins in RQ: Sell Prepaid Minutes, No Physical Inventory
ePins and RTR Pins are integrated with RQ and allow you to sell prepaid minutes without keeping physical card inventory. A single system for handling both types of Epins Within RQ, you have options for...
View ArticleThe Aged Serial # Status Widget
This is one of my top five must-have widgets on the home screen. This widget is designed to help your sales staff identify which device should be sold based on how long it has been in stock. GREEN...
View ArticleLoyalty Program Tip and RQ Report of the Month
Our Loyalty Program is a great tool to get your customers back into your stores. Offer them a reason to return and track your reward program within RQ. Our Loyalty Program can be set up to reward your...
View ArticleEnsuring Employees Get the Product for the Right Purchase Order
Worried about your employees receiving product on the wrong Purchase Order? Is this a training hurdle? Don’t worry. We have the solution! RQ can require your staff to search the Purchase Order Number...
View ArticleWindows XP End of Life: Small Merchants Must Act Now
Windows XP is now over 12 years old. As of April 8, 2014, Microsoft has discontinued the support of Windows XP. The time has now come for us and our hardware and software partners, to invest our...
View ArticleRQ Tips: Carrier Commission Reconciliation
When using the Reconcile Vendor Rebates tool in RQ, make sure to use the search filters. Just click on the magnifying glass to turn them on just like in other RQ reports. You can filter reconciled or...
View ArticleRQ Tips: Best Practices in Tracking Door Traffic and Conversion Rates
Recent media reports about foot traffic and location tracking have stirred up interest from our customers around what type of metrics dealers can produce from their RQ data. Are traffic counters a good...
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TracPoint: Serialized Coupons for All Your Digital Marketing
-- TracPoint integrates serialized barcodes for coupons into all digital marketing, including TracPoint Apps and Trac-Mail Email Marketing. -- TracPoint, the innovator in trackable customer base...
View ArticleRQ Tips: Tax Setup Per Product SKU
Assigning a new tax to certain product SKUs can be quick and easy. Do you have a new tax but only need it applied to certain products? Create the new tax within Tax Setup and only apply the tax to the...
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RQ4 Tips: How to use the What if? Widget
In this article, I am going to cover a recent addition to version 4.4 of our RQ Retail Management solution: the “What if? Widget."What if? WidgetOne of the most interesting new items added in RQ4.4 is...
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Reduce Theft, Increase Accountability and Save Money with Biometrics
Employee theft is a growing concern across all retail industries, in terms of both time and attendance fraud (buddy punching), as well as inventory shrink.According to the 2010 NRF Security Survey, the...
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RQ4 Reports: Tips and Tricks, Customizing and Sharing
In this edition, we will highlight several hidden features within the RQ4 reports module: Customizing and Sharing.Did you know? Almost all of the RQ4 reports can be customized and modified based on the...
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Salespeople's Body Language Speaks Volumes
As a wireless retailer, you obviously train your staff on the devices and plans you offer. Salespeople are scripted on what to say in any in-store scenario.But what about what they don't say?Retail...
View ArticleIn Time for Spring Break: RTR Solves Common ePin Problems
The first two weeks of March are typically the Spring Break period for U.S. colleges. Given that students are among the biggest consumers of prepaid minutes, it's a great time for wireless retailers to...
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RQ4 Coupons: The Security Setting That Often Gets Overlooked!
Did You Know? You can ensure that a coupon you have set to be sold on an invoice more than once has a security setting to ensure the criteria for the coupon are met more than once in order for it to...
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Introducing iQmetrix’s new RQ4 partner: Chatterspot
iQmetrix’s newest partner, Chatterspot, is a technology and marketing company whose software will soon be integrated into RQ4 (slated for RQ4 v4.13). This integration will grant retailers access to an...
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Intranet Tests: Small but Helpful!
Creating tests within your RQ4 Intranet is a great way to make sure that your employees are up to date on product and industry knowledge. You can set a passing grade, view who has taken a test and view...
View ArticleTips for Handling Power and Internet Outages
During a power or Internet outage, you will still need to be able to process sales transactions within your stores. In order to help you prepare for these situations, we have created a list of items...
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A NEW Inventory Management Program: OFFWIRE’S Power50
By Kelly Young, Marketing Coordinator, OFFWIREIn today’s economy, the cost of doing business continues to rise—shipping costs, product costs, rent and advertising expenses all affect the bottom line....
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iQmetrix Support Community: Join the conversation!
There are many great aspects of attending iQmetrix events, such as the Summit or Retail Success Workshops.For us… the best part is getting to meet our clients face-to-face!For the clients that attend...
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Analyzing Store and Employee Productivity
One of the best things RQ has to offer is the ability to take pieces of different modules and tie the info together.A great example of this is the productivity graph in the Executive Dashboard. This...
View ArticleThe Ability to Prevent Duplicate IMEIs in RQ version 4.14
A highly anticipated feature has been added to version 4.14 following a large response at last year’s iQmetrix Retail Summit. This feature is the addition of a setting which will provide you with the...
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New Phone Releases: Reserving Phones within RQ
New phone announcements create tremendous opportunity for businesses to increase revenue by transforming that customers excitement into Sales. RQ allows for deposits from customer Activations without...
View ArticleIncreasing Holiday Revenue: Integrated Handset Protection
The holiday season is in full swing and companies are strategizing to improve margins and boost revenue during this busy time. As a part of your holiday strategy, there is great opportunity to focus on...
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RQ Tips: Map G/L Accounts by Inventory Adjustment Reason Codes
Did you know that you can report shrinkage and inventory adjustments in your general ledger based on the reason for the adjustment? You already have inventory adjustment reason codes that you are using...
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Brightstar acquisition of OFFWIRE: An Interview with John Lund
iQmetrix sat down with OFFWIRE Founder & CEO (now Brightstar's Head of Accessories, U.S. region) John Lund to talk about the recent acquision of his company by Brightstar Corp.iQ: How long was this...
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Omnichannel Retail: Is a Mobile POS switch really necessary?
Mobile POS seems to be the latest buzz in the retail industry. Many studies have recently been published looking at the adoption plans and readiness among retailers and the results are mixed. One of...
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ProtectCELL Review Posted in WIRED Magazine
iQmetrix handset protection partner ProtectCELL was featured in a WIRED review a few months ago (March 18).Author Michael S. Lasky agreed to test out the ProtectCELL service, which involved him...
View ArticleBluegrass Cellular, Inc. Selects iQmetrix for New Retail Management System
VANCOUVER, BC – March 24, 2015 – As part of a new partnership, Bluegrass Cellular, Inc. has chosen iQmetrix’s RQ Retail Management System to enhance their retail operations. Bluegrass will be launching...
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